Click the close button for the "Accounts Settings," "Mail Setup," and "Mail" windows.(The default profile is called "Outlook.") Select the profile with the account you want to fix.In the "Mail Setup" experience, click the Show Profiles button. Otherwise, continue with the steps below. ![]() Quick Tip: If you're using only the default profile named "Outlook," you can type this path: %LOCALAPPDATA%\Microsoft\Outlook to jump directly to the location of the. ost file, close the email app, and then use these steps: Whether you're using an Exchange, Office 365, or account, to fix issues with a. ![]() How to repair Offline Outlook Data File (.ost)
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